See why we’re the highest rated Plumbing and HVAC contractors in Sevierville!
Why Trust Pioneer With Your Home Needs?
Full Licensed & Insured
100% Satisfaction Guarantee
40+ Years in Business
Repair & Install Guarantee
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The guys were so knowledgeable and helpful. Vents were cleaned and did not cause a mess in the house. Very nice young men. Danny Ellis
James Mize was the most respectful technician ever. He is an honest man! Will definitely stay with Pioneer.
James and lake did fine job. Explained clearly Crockett club , how it works
Very helpful. Kind and nice to the kids. Very informative of our issues and what we need to have done to fix them. Answered all questions and checked over everything. I would 100% recommend Pioneer to anyone and to request Jonathan.
Sutton was very professional and fixed a problem we had had for a couple of years that no one else had been able to fix. Great job!!!
My service was great. Eddie was very thorough. I’m still not a fan of the $99 service fee even though I purchased the system from Pioneer. They also push you to buy their annual maintenance plan. I purchased a two package Trane unit from Pioneer in ...2020 and it’s broke down 4 times (3 times heat and 1 A/C). 3 stars because I’m irritated that my unit keeps breaking down and there’s a chance it’ll happen again after todays diagnosis.Read More...
Charles came out and took the time to really troubleshoot our problem. Very happy to have Pioneer as a service provider.
This company is useless. Less than a year old unit and our AC goes out. It should be under warranty but they are refusing to come out in a timely manner because we are not elderly or have small children/ health problems even though they didn’t even ask ...any of those questions!!! Apparently living in a house with no AC during the summer doesn’t constitute an emergency! It’s literally unlivable. I guess because it’s “under warranty” and they can’t charge us, they literally don’t care.Read More...
When I was at home , depot store pioneer , set me up with the furnace and a c check. The first time here they show up hours late. I was told by pioneer that there was nothing wrong with my system. When it got hot i turn the ac on and nothing was worked. ...So I called them back and i was told that they will be out first thing in the morning. At 10 am i called them back and was told that they will be out in the afternoon. I received a text from pioneer to call them at 1 pm and was told that they will not be out and for me to call someone else to fix my problem. Misty is the lady who told me to call someone else. So beware when making a appointment for service they might show up. I will definitely tell people that I know about my experience with this company. I WONDER WHAT HOME DEPOT WOULD SAY WHEN THEY FIND OUT WHAT HAPPENED TO ME.Read More...
Was very grateful to have been privileged to meet Craig Edwards today for the first time. Craig took time to explain the system I needed, the additional services offered and some problems that were evident that had not been adequately addressed by my ...previous provider. He was courteous, affable and reassuring. I am very happy to now be associated with this trusted company.Read More...
Our Crockett Club Has Your Maintenance Needs Covered
- You ALWAYS Save at least 10% over Non-Club Members
- You will receive Priority on the Service Schedule
- Reduced Dispatch Fees
- $100 Anniversary Credit for Future Repairs
Take Advantage Of Our Financing Plan!
We’re Focused On Prioritizing Our Local Communities With The Highest Quality Service
Pioneer Heating & Air Conditioning is a family-owned business that has been serving the Sevierville area for almost 40 years. Our company is customer-focused, and we prioritize high-quality work, friendly interactions, and personalized service. We provide a wide variety of services, whether you need a local plumber, air conditioning installation, or heating repair. We are open seven days a week and are available for emergency repairs at any time.
