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Why Trust Pioneer With Your Home Needs?
Full Licensed & Insured
100% Satisfaction Guarantee
40+ Years in Business
Repair & Install Guarantee
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Got a quote. SUTTON was professional and knowledgeable.
Getting our new water heater installed couldn't have been easier. Jason came out and measured everything and provided a written quote for the options and assisted with choosing the one that best fit our needs. He was very detail oriented and installed ...it perfectly the same day. He removed the debris and old one and left everything neat and clean. Very courteous and helpful. I wouldn't hesitate to call on Pioneer again.Read More...
I contracted Pioneer to install a subpanel and transfer switch to work for a generator. They conducted the work without a permit even though I requested one and it's code to have one. Upon obtaining a permit, the work failed inspection and also will not ...work with the generator; it trips as soon as power is turned on. I have been trying to rectify this issue with them for 10 months. The management refuses to answer a call, schedule a meeting, or meet with me in person when I come to the office. I have finally reached the point where I had to file a complaint with a Better Business Bureau. Pioneer has also ignored their request for communication. I spoke with the Better Business Bureau today and they have informed me that Pioneer "has numerous complaints they are failing to address". I could make this a five-page summary of the ordeal with them but will keep it brief in saying stay far away from this company! Not only are they dishonest, they do work that fails to meet code. I will clarify, this has not always been the case with this company. I have used them for 4 years and done over $20,000 worth of work with them at my residence. I believe the new issues are due to a management change. So even if they have served you well in the past, don't count on it anymore. I have lost faith in their ability to perform the contracted work and offered to settle for a partial refund. They ignore this as well.Read More...
The guys were so knowledgeable and helpful. Vents were cleaned and did not cause a mess in the house. Very nice young men. Danny Ellis
James Mize was the most respectful technician ever. He is an honest man! Will definitely stay with Pioneer.
James and lake did fine job. Explained clearly Crockett club , how it works
Very helpful. Kind and nice to the kids. Very informative of our issues and what we need to have done to fix them. Answered all questions and checked over everything. I would 100% recommend Pioneer to anyone and to request Jonathan.
Sutton was very professional and fixed a problem we had had for a couple of years that no one else had been able to fix. Great job!!!
My service was great. Eddie was very thorough. I’m still not a fan of the $99 service fee even though I purchased the system from Pioneer. They also push you to buy their annual maintenance plan. I purchased a two package Trane unit from Pioneer in ...2020 and it’s broke down 4 times (3 times heat and 1 A/C). 3 stars because I’m irritated that my unit keeps breaking down and there’s a chance it’ll happen again after todays diagnosis.Read More...
Charles came out and took the time to really troubleshoot our problem. Very happy to have Pioneer as a service provider.
Our Crockett Club Has Your Maintenance Needs Covered
- You ALWAYS Save at least 10% over Non-Club Members
- You will receive Priority on the Service Schedule
- Reduced Dispatch Fees
- $100 Anniversary Credit for Future Repairs
Take Advantage Of Our Financing Plan!
We’re Focused On Prioritizing Our Local Communities With The Highest Quality Service
Pioneer Heating & Air Conditioning is a family-owned business that has been serving the Andersonville area for almost 40 years. Our company is customer-focused, and we prioritize high-quality work, friendly interactions, and personalized service. We provide a wide variety of services, whether you need a local plumber, air conditioning installation, or heating repair. We are open seven days a week and are available for emergency repairs at any time.
