Reputation Reviews

April 2, 2021

Pioneer replaced my entire unit. It was nicely done. Excellent service from the first person I spoke to at the office until the job was done. Friendly receptionist. Great first impression.

Michael did my estimate and also noticed another repair needed on my home. I was thankful to get that job done at the same time as my install.

Brandon & Austin and other staff were kind and courteous. Thank you all for your hard work. This installation is a large worry off my mind.

I would use Pioneer again!

P.S. Thanks for being kind to my dogs.

Wendy C.

Website Review

April 1, 2021

Max Daniels did a good job at my house this morning by sticking with it and tracking the problem down.

Jameson

Website Review

March 26, 2021

Fabulous Job. Caleb and Mike were amazing. They were Positive, very professional, friendly and on time. They put in two units at our home and worked hard and tirelessly in the rain to do so. They answered all of my questions and made sure everything was neat and clean before they left. We had some broken duct work under our home and it was more than Chris initially found, they made sure to fix/replace it so that everything was in peak working order. Chris Noe has also been excellent to work with. I would highly recommend Pioneer to anyone who asks.
Locally owned and stand by their work and products. Thankful we chose them to replace our units.

Matt and April

Website Review

March 11, 2021

Troy B was very thorough in the scheduled maintenance of our Pioneer system. He was on time, friendly and polite and answered any questions I asked. He represents your company well!

Website Review

March 4, 2021

Professional and thorough crew that will ensure customer satisfaction. I’m completely happy with my new Generac generator.

Tammy Graham

Website Review

February 26, 2021

Very Professional Guys. Caleb and Lee did an awesome job putting in my new unit . Very helpful in answering any questions I had. Would recommend Pioneer to anyone I know. So if you are looking for a Professional bunch of guys Pioneer is the one to call.

Robin

Website Review

February 24, 2021

Jay did an excellent service today
Hope he comes back here again

Jay

Website Review

February 24, 2021

In 2019 Pioneer replaced my upper HVAC Unit and has provided outstanding service ever since then. When it was time to replace my downstairs unit, I contacted Austin Noe for an evaluation – I trust him and he has been fantastic to work with these past two years! We decided to replace the downstairs unit. I am grateful to Austin Noe, Brandon Webster, Austin Caughorn, and Jordan who did a fantastic job on the install of the new unit and teardown of the old unit. Rex Summers was very Helpful as well when I asked some technical questions about the new unit. Thank you all so much, I am very appreciative of the quality of my HVAC units and of the awesome service these past 2 years!

Kenneth Miller

Website Review

February 12, 2021

Three different assessors came out to quote what we thought was a simple gas leak from an elbow joint in the gas line at our family farm. Of the three assessors, Austin, quickly blew the doors off the other two assessors with his well-honed eye and thoroughness. He not only confirmed the leak in the elbow, but wisely took the time to extend his assessment to the entire gas line which had been installed +50 years ago by the homeowner and farm hands, the length of which was suspended to the underside of a now aged and precariously rotten wrap-around deck. Austin sent e-pics with his detailed edits/recommendations showing the wrong type of joint parts had been used, along with his remarkable discovery of a second gas meter buried under old garden supplies which our family had long thought removed, and some of whom had never known even existed. His crew did a Superb job replacing the gas line, safely secured the new line to the brick house exterior, and removed the hazardous old line from the underside of the decking. Having worked with Pioneer Heating & Air at our own home, we consistently sigh relief. Their knowledge/expertise and work ethic is solid as a rock, as is their Customer Service. Thanks so much again!!

Sarah

Website Review

September 17, 2020

Mike F and Lee came out the other night and were so helpful and respectful and did such a great job fixing some duct work and return vent in the house! Very professional thank you!

Hunter Terry

Website Review