Reputation Reviews

February 14, 2020

I want to thank Jay Whitsell and his partner for their work involving my routine inspection. Very professional guys with a great attitude. Keep up the good work.

Dustin Tindell

Website Review

February 13, 2020

Will Farrell came to my home this morning to install a new Kitchen faucet. The job is done and he did a great job. Will was personable and a pleasure to meet. He did a great job. I will definitely use Will again when I have a plumbing need. Thanks and keep up the great work.

Ron Scoggins

Website Review

February 4, 2020

Jay Whitsell and Justin Morris came to do annual maintenance on my heating and air unit. Both of them were very knowledgeable and professional. I really appreciated the time they took to answer my questions. All of the technicians from Pioneer have been very good but Jay and Justin stood out and I’m glad to know Jay will is already scheduled to come back for summer maintenance.

Rebecca Taylor

Website Review

February 4, 2020

Jay Whitsell was my maintenance technician and he did a fantastic job! He came out and was very professional, efficient, and a clear communicator. As a new home owner, I really appreciated the high level of service! I now purchased their Preferred Membership Plan, and feel much better about the maintenance of my unit!

H Herrero

Website Review

January 22, 2020

Woke up this morning without heat, I called Pioneer and they had a technician out in 2 hours. He had the part and we were back up and warm in 1 hour. Max was very professional and actually early, so we will always use and refer pioneer. Thank you. The Sylvester’s

Dan Sylvester

Website Review

January 17, 2020

Technician Jay Whitsell did a great job on our “annual” maintenance. We had not done a regular maintenance in a while but he did a great job of cleaning and servicing the unit. Wonderful service as always.

Gary Keith

Website Review

January 15, 2020

I needed a new heat and air system Pioneer Heat and air was recommended to me from someone who had use these people and I chose them and Austin was great he help me to figure out the best unit and one to fit my budget I highly recommend Pioneer and Heating there when they said they would be and did a great job.

Juanita Justice

Website Review

January 15, 2020

The most outstanding heating and ac technician we have ever encountered. Jay Whitsell went way beyond the call of duty. He was fast, honest and knowledgeable. Highly recommend Pioneer Heating and AC.

Patrick Maloy

Website Review

January 2, 2020

I had a new furnace and air conditioner installed by Jack Frost. They screwed it up and there was some intermittent leaking of the exhaust from at the sidewall sidewall fan. Since they didn’t return my call for 3 days while the exhaust was leaking I contacted Pioneer. Max came out, listened carefully to what I told him, found the problem and had it repaired in 1/2 hour. Good guy, great customer service, no more exhaust. Recommended!

J. Armbruster

Website Review

January 2, 2020

Always great customer service from office and field workers. Thanks to Jay W and Justin M for our latest 6 month “check up”!

Pam

Website Review