Reputation Reviews

January 2, 2020

I had a new furnace and air conditioner installed by Jack Frost. They screwed it up and there was some intermittent leaking of the exhaust from at the sidewall sidewall fan. Since they didn’t return my call for 3 days while the exhaust was leaking I contacted Pioneer. Max came out, listened carefully to what I told him, found the problem and had it repaired in 1/2 hour. Good guy, great customer service, no more exhaust. Recommended!

J. Armbruster

Website Review

January 2, 2020

Always great customer service from office and field workers. Thanks to Jay W and Justin M for our latest 6 month “check up”!

Pam

Website Review

December 18, 2019

Jay Whitsell, was professional, reliable, on time and very knowledgeable. Great company and highly recommended.

Margie M Verity

Website Review

December 16, 2019

I have used Pioneer for servicing my HVAC units for the past two years and couldn’t be happier with the service they provide. Knowledgeable and friendly staff, they not only take care of the maintenance but make sure to answer any dumb questions I have. My last service checkup was done by Jay W. and Troy once again providing top notch service and making sure I understood all that was done. I will continue to use Pioneer in the future.

Ben

Website Review

December 11, 2019

Our generator installation was recently completed on time and on budget. Austin Noe was an outstanding representative of Pioneer and served as our advisor and lead contact throughout the entire process. His recommendations regarding the proper size and site location for the system worked perfectly with our existing outdoor structures and landscaping without requiring additional gas line extensions or meter modifications. The installation crew were timely and very professional and stayed late both days to assure we had power reestablished by the end of the day. The whole process from start to finish could not have gone smoother.

I heartily recommend Austin and his entire service crew to anyone interested in a home generator installation.

Michael Flynn

Website Review

November 27, 2019

I’ve been a Pioneer Preferred Customer for years, and I highly recommend having a semi-annual checkup of your heating & cooling unit. Tech Jay W. just finished my winter checkup. He has been out several times, and he is always been professional and helpful. Pioneer is a family owned business located in Halls.

Jim M.

Website Review

November 26, 2019

Pioneer came to home to repair a water drainage problem. It turned out the condensate pump need cleaning and a some new plastic tubing, I was charged $60.00 for about 8 feet of 1 inch plastic tubing and the total bill was $300.00. I was not pleased with there work and not use them again.

Jr

Website Review

November 26, 2019

Great costumer service!

Kristi Raley

Website Review

November 26, 2019

The staff was very friendly and helpful and nice ? and the technician that came out to my house was very professional . Got my air conditioner back up and running and saved the day. I would recommend this company to anyone that needs a great company to get their air conditioner unit back up and running. Thank -you! So so much !!

Donna Holbert

Website Review

November 26, 2019

Pioneer is an excellent company! I originally called a different company and felt as though I was being taken advantage of so, I called Pioneer for a second opinion. The Technician treated me with the utmost respect, explained what was happening and how he was going to fix it, and charges before he did anything. I will absolutely be calling them for any needs in the future. And thank you again, Chris, for being so thorough and nice!

Brittany Smith

Website Review