Reputation Reviews

September 17, 2020

Mike F and Lee came out the other night and were so helpful and respectful and did such a great job fixing some duct work and return vent in the house! Very professional thank you!

Hunter Terry

Website Review

September 17, 2020

Sutton was our tech. Extremely professional, and knowledgeable. Spotted our problem within minutes all work complete within the hour. Would have taken less time but had to wait out rain storm. From our first phone call we received prompt attention, the dispatcher told us someone would call us and within the hour we were speaking to a tech. Since it was a late night call the tech instructed us on what to do till morning, and a tech would schedule us a visit in the morning. By 8:15 a.m. we received a call to schedule. We were told a tech would call before he came out between 1-5. Our tech called to inform us he was on his way and was here within 20 minutes of call. This is quality service in today’s society of “we will get there when we get there”. Thank you for service above and beyond. Prices were reasonable and we will be using them again if the need arises.

Robert Cate

Website Review

September 17, 2020

Austin did a great job evaluating our home for a Generac backup generator. The process was very thorough, and we were very pleased with the end result.

Mark

Website Review

August 3, 2020

Jake was our technician and he was wonderful! Extremely professional and helpful. Answered our questions and even gave us some advice on how we could save some money on the repairs. We highly recommend Pioneer!

Crystal

Website Review

August 3, 2020

Jake our technician was friendly, courteous and professional. He arrived on time and went right to work. Cleaned and serviced our very dirty unit in about an hour and a half. Very pleased.

Randy

Website Review

July 17, 2020

Many thanks to Jay Whitsell and his partner ( Sorry, but I can’t remember his partner’s name) They called ahead and showed up at the time we agreed on. The technician ran through tests and inspections of the unit. And even washed the unit after they were done. Jay, thank you for your advice too. We’ll be using pioneer in the future.

Tony Faulkner

Website Review

July 17, 2020

Pioneer provided excellent service from the onset. They explained to me all the best options for my home. Timmy and Jimmy were very efficient installing the Amana split unit. They both were very quality conscious during every step of the installation process. I recommend Pioneer Heat and Air to anyone needing a new unit installed.

Rex Veach

Website Review

July 17, 2020

Jay Whitsell performed our annual check up and did a very professional job. We asked to see a salesman, since he said our unit was getting old and rusty and we may not want to put a lot of money into repairs on it. Good advice.

Karin Cavanaugh

Website Review

June 18, 2020

Jay was very thorough in checking out our hvac system. He also was very informative and helpful and patient in answering our questions and concerns. He is extremely knowledgeable in his work. We hope to have him back to do the repair work that we need.

Jay

Website Review

June 18, 2020

Hunter was so professional and did a great job. Great company that stands behind their work. HONEST! Will always use Pioneer in the future.

Pam Laurianti

Website Review