Reputation Reviews

November 26, 2019

The staff was very friendly and helpful and nice ? and the technician that came out to my house was very professional . Got my air conditioner back up and running and saved the day. I would recommend this company to anyone that needs a great company to get their air conditioner unit back up and running. Thank -you! So so much !!

Donna Holbert

Website Review

November 26, 2019

These people are excellent, prompt and honest! My unit is close to 40 years old and they have never pressured me to buy a new unit I cannot afford. This is the second time I have used them. 10+ years ago I needed freon, this week I needed another pound. I would never dream of using anyone else. I'm very happy with them!

Jean Brewer

Website Review

November 26, 2019

Great costumer service!

Kristi Raley

Website Review

November 26, 2019

Pioneer came to home to repair a water drainage problem. It turned out the condensate pump need cleaning and a some new plastic tubing, I was charged $60.00 for about 8 feet of 1 inch plastic tubing and the total bill was $300.00. I was not pleased with there work and not use them again.

Jr

Website Review

November 26, 2019

Max Daniels is a true asset to Pioneer. He just completed the repair to my unit and kept me informed during the process since a part had to be delivered. He even showed me a picture of the problem. He was very courteous. I appreciate Max and Pioneer being so prompt, because my daughter has serious health issues and could not handle the heat level. Thank you Max!

Vicki McCloud

Website Review

November 26, 2019

Although I have been impressed with Pioneer I will have to note that I have had them out to the house three times for my furnace. On the 21st of March I had a service done. Josh worked very hard while he was hear. However he took the unit doors off in order to take pictures of a part he replaced. Once he did that and left the unit has not started up again since then. My house is currently 61 degrees and falling. I have spent about 600.00 and now it is not working again.

Molly Myers

Website Review

November 26, 2019

Two years ago we replaced two aging heating and a/c units with top of the line Trane units. We absolutely love the improvement they have provided. In the last month, we had a new 22kw Generac generator installed along with air scrubbers on the heat & a/c units along with improving some duct work. Austin was exceptionally helpful and Davey and the guys were very thorough, neat and helpful. Glad I got referred to Pioneer five years ago. The office girls are also always helpful and friendly.

Eddie & Linda Neal

Website Review

November 26, 2019

Pioneer sent an excellent technician named Kreigh to handle our list of problems. He solved every problem Including a faulty zone damper motor and an undersized circuit breaker. Previously another excellent technician named Drew replaced our starter capacitor. I appreciate their courtesy and competence.

Dan Bolinger

Website Review

November 26, 2019

Kevin did a great job of servicing our hvac units. I did not appreciate the gouging for,parts that needed replacement. I certainly want to pay a reasonable rate but paying $310 for a $45 contactor is excessive. Now that we know how your pricing works we will be changing providers.

Randy Bush

Website Review

November 26, 2019

5-STAR PLUS!!!!!!!!!

Jim & Tres McFadden

Website Review